GrabaRobot ("we," "us," or "our") operates the website https://www.grabarobot.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Information You Provide

When you submit an inquiry form or contact us, we may collect:

Name and company name
Email address
Phone number or WhatsApp number
Country or region
Product requirements and inquiry details

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies:

IP address and approximate geographic location
Browser type and version
Device type and operating system
Pages visited, time spent, and navigation paths
Referring website or search terms

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and connect you with manufacturers
Improve our website content and user experience
Analyze website traffic and usage patterns
Send relevant product information if you have opted in
Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

Essential cookies: Required for the website to function properly.
Analytics cookies: We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous usage data. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
Advertising cookies: We may use Google AdSense or other advertising partners to display ads. These services may use cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google Ads Settings.

Third-Party Services

We may share your information with trusted third parties who assist us in operating our website and conducting business, including:

Google Analytics: For website traffic analysis
Google AdSense: For displaying relevant advertisements
Verified manufacturers: When you submit an inquiry, we share your contact details with relevant manufacturers to fulfill your request

We do not sell your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Inquiry data is typically retained for up to 24 months.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data.
Opt-out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us or email us at [email protected].